Privacy Policy

Cool Care Technologies (“CCT,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting CoolCareTechnologies.com (the “Site”), making a purchase, contacting us, or otherwise interacting with our services.

This Privacy Policy explains the types of information we may collect, how we use and disclose that information, and the choices available to you.

Information We Collect

We may collect personal information that you provide directly to us, including when you:

Place an order
Contact our Customer Service team
Sign up to receive marketing communications
Submit a form or otherwise communicate with us

Depending on how you interact with CCT, this information may include:

Name
Email address
Phone number
Billing and shipping address
Order and purchase information
Information you provide when contacting us

Payment information may be collected and processed by our payment service providers in connection with your purchase.

We may also automatically collect certain information when you visit or interact with our Site, including:

IP address
Browser type and language
Device information
Pages viewed
Referring website or source
Products viewed or added to your cart
Information about how you interact with our Site
General website usage and traffic information

We may collect this information through cookies, pixels, tags, and similar technologies.

How We Use Your Information

We may use the information we collect to:

Process, fulfill, and manage orders
Process payments and transactions
Provide customer service
Communicate with you regarding your orders, inquiries, or requests
Send marketing communications, promotions, or information about our products and services when permitted by applicable law
Personalize your experience on our Site
Provide and measure advertising
Improve our Site, products, services, and customer experience
Understand how visitors use and interact with our Site
Detect, prevent, and address fraud, security issues, or other potentially prohibited activities
Comply with applicable laws and legal obligations

Shopify

Our store is hosted by Shopify, which provides the ecommerce platform that allows us to offer and sell our products and services to you.

When you visit our Site or make a purchase, Shopify may process personal information in connection with providing its platform and services to us.

Shopify's processing of personal information is also subject to its own applicable privacy terms and policies.

How We Disclose Information

We may disclose personal information to trusted service providers and other parties that help us operate our business and provide our services.

These may include providers that assist with:

Website hosting and ecommerce services
Payment processing
Order fulfillment and shipping
Customer service
Email and marketing communications
Website analytics
Advertising and marketing
Fraud prevention and security
Other business and technology services

These parties may access personal information as necessary to provide services to us or on our behalf.

We may also disclose information when required by law or when we believe disclosure is reasonably necessary to:

Comply with applicable laws, regulations, legal processes, or governmental requests
Protect the rights, property, or safety of CCT, our customers, or others
Detect or prevent fraud, security threats, or other unlawful activity
Enforce our policies or agreements

We may also disclose or transfer information as part of a merger, acquisition, financing, sale of assets, reorganization, or other business transaction involving CCT.

Advertising and Analytics

We may work with advertising, analytics, and marketing partners to understand how visitors use our Site, measure the effectiveness of our advertising, and show advertisements that may be more relevant to you.

These partners may use cookies, pixels, tags, and similar technologies to collect information about your activity on our Site and, where permitted, your activity across other websites or online services.

Depending on applicable law, certain disclosures of personal information for advertising purposes may be considered a “sale,” “sharing,” or use of personal information for “targeted advertising,” even if no money is exchanged for your personal information.

Where required by applicable law, you may have the right to opt out of the sale or sharing of your personal information or its use for targeted advertising.

Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, and similar technologies to:

Operate and secure the Site
Remember your preferences
Understand how visitors use the Site
Measure Site performance
Improve our products and services
Support analytics
Measure and personalize advertising and marketing

Most browsers allow you to manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of portions of the Site.

Where required by applicable law, we may provide additional controls that allow you to manage your cookie and privacy preferences.

Your Privacy Choices and Rights

Depending on where you live, you may have certain rights regarding your personal information under applicable privacy laws.

These rights may include the ability to request:

Access to certain personal information we maintain about you
Correction of inaccurate personal information
Deletion of certain personal information
A copy of certain personal information
Information regarding how your personal information is collected, used, or disclosed
Opt-out of the sale or sharing of personal information
Opt-out of the use of personal information for targeted advertising
Other rights provided by applicable law

To submit a privacy-related request, please contact us using the information provided below or use the privacy controls made available on our Site.

We may need to verify your identity before completing certain requests.

Marketing Communications

If you sign up to receive marketing emails or other promotional communications from CCT, we may use the information you provide to send you information about products, promotions, special offers, and other updates.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our marketing communications.

If we offer SMS or text-message marketing in the future, additional terms and choices may apply when you enroll.

Please note that even if you opt out of marketing communications, we may still send you non-promotional communications related to your orders, transactions, or customer service requests.

External Links

Our Site may contain links to websites or services operated by third parties.

CCT is not responsible for the privacy practices, content, or security of third-party websites or services. We encourage you to review the privacy policies of any third-party websites or services you visit.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure.

However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We may retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to provide our services, maintain business and transaction records, comply with legal obligations, resolve disputes, and enforce our agreements.

The length of time we retain information may vary depending on the type of information and the purpose for which it was collected.

Children's Privacy

Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information directly from children under 13.

If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.

Legal Requirements

We may disclose personal information when we believe disclosure is necessary or appropriate to comply with applicable laws, regulations, legal processes, or governmental requests, or to protect the rights, property, or safety of CCT, our customers, or others.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, technology, or legal requirements.

When we make changes, we will post the updated Privacy Policy on this page and update the “Last Updated” date.

We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact Cool Care Technologies through our Contact Us page.

Cool Care Technologies
770 Lake Cook Rd., Suite 120
Deerfield, IL 60015
Phone: 1-847-480-1616